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客人到银行向工作人员问好并说明来意
Customer greets staff at the bank and states purpose
你好请问办什么
Hello, how can I help you?
我要办银行卡
I'd like to open a bank account
请问你叫什么
May I have your name?
我叫李娜
My name is Li Na
好的李娜请稍等
Okay Li Na, please wait a moment
谢谢麻烦你了
Thank you, sorry for the trouble
不客气应该的
You're welcome, it's my job
工作人员询问客人是否带身份证
Staff asks if the customer brought their ID
李娜带身份证了吗
Li Na, did you bring your ID card?
带了在这里
Yes, I brought it, here it is
好的我看一下
Sure, let me take a look
好的你看吧
Okay, please take a look
身份证没问题
The ID card is fine
请填一下这份表格
Please fill out this form
好的谢谢
Okay, thank you
不客气
You're welcome
客人询问表格填写方法工作人员指导
Customer asks how to fill the form, staff provides guidance
请问怎么填
How should I fill this out?
填你的姓名和电话
Fill in your name and phone number
只填这两项吗
Do I only fill in these two items?
对再签个名字
Right, and sign your name here
好的我知道了
Okay, I understand
填完给我就好
Just give it to me when you're done
好的马上填完
Okay, I'll finish it right away
不急慢慢填
No rush, take your time
客人填完表格交给工作人员审核
Customer finishes the form and hands it to staff for review
表格填完了
The form is filled out
好的我审核一下
Okay, let me review it
辛苦你了
Thank you for your hard work
不客气很快的
You're welcome, it'll be quick
好的我等一等
Okay, I'll wait a moment
嗯填的很规范
Well, it's filled out correctly
太好了谢谢
Great, thank you
接下来录个指纹
Next, let's scan your fingerprint
工作人员指导客人录指纹客人配合
Staff guides customer to scan fingerprint, customer complies
录哪个手指
Which finger should I scan?
录右手大拇指
Scan your right thumb
好的这样吗
Okay, like this?
对再按紧一点
Right, press a bit harder
好的这样可以吗
Okay, is this alright?
可以了很清晰
That's it, it's very clear
太好了真顺利
Great, that went smoothly
嗯接下来设密码
Now, let's set the PIN
客人设置银行卡密码工作人员提醒
Customer sets bank card PIN, staff provides reminders
密码设几位
How many digits for the PIN?
设6位数字就好
A 6-digit number is fine
好的我来设
Okay, I'll set it now
注意保密别让人看
Keep it private, don't let others see
好的我知道了
Okay, I understand
设完再确认一遍
Confirm it once more after setting
好的已经确认了
Okay, it's confirmed
密码设置成功
PIN set successfully
工作人员制作银行卡告知客人等待时间
Staff prepares the bank card and informs customer of wait time
李娜请再等10分钟
Li Na, please wait another 10 minutes
好的不着急
Okay, no rush
银行卡正在制作
The bank card is being made
辛苦你了麻烦了
Thank you for your help
不客气应该的
You're welcome, it's my job
这里可以坐吗
Can I sit here?
可以那边请坐
Yes, please have a seat over there
好的谢谢
Okay, thank you
银行卡制作完成工作人员通知客人领取
Bank card is ready, staff notifies customer to collect it
李娜银行卡好了
Li Na, your bank card is ready
好的太谢谢了
Okay, thanks so much
来你拿好
Here you go, please take it
好的我拿好了
Okay, I've got it
核对一下信息
Please verify the information
好的我看一下
Okay, let me check
信息都对吗
Is all the information correct?
对的都没问题
Right, everything is fine
客人询问银行卡使用注意事项
Customer asks about precautions for using the card
请问怎么用
How do I use it?
可以存钱和取钱
You can deposit and withdraw money
可以在ATM用吗
Can I use it at an ATM?
可以密码要记好
Yes, remember your PIN well
好的我会记牢
Okay, I'll keep that in mind
丢失要及时挂失
Report it lost immediately if it goes missing
知道了谢谢提醒
Got it, thanks for the reminder
不客气小心使用
You're welcome, use it carefully
客人感谢工作人员准备离开并道别
Customer thanks the staff, prepares to leave, and says goodbye
今天太谢谢你了
Thank you so much for today
不客气很高兴帮你
You're welcome, I'm happy to help
我先走了
I'll be going now
好的慢走
Okay, take care
下次办业务还找你
I'll come to you for business next time
好的随时欢迎你
Okay, you're always welcome
再见慢走哦
Goodbye, take care