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客人询问工作人员是否有自己的快递
The guest asks the staff if they have their package.
你好有什么事
Hello, how can I help you?
我来收快递
I'm here to pick up a package.
请问你叫什么
May I have your name, please?
我叫李磊
My name is Li Lei.
好的我帮你找
Okay, I'll help you look for it.
谢谢麻烦你了
Thank you, sorry to trouble you.
不客气稍等下
You're welcome. Please wait a moment.
工作人员询问快递相关信息方便查找
The staff asks for package information to help find it.
快递是哪家的
Which courier is the package from?
是圆通快递
It's from Yuantong Express.
有快递单号吗
Do you have the tracking number?
有的我看一下
Yes, let me check.
好的不急
Alright, take your time.
单号是123456
The tracking number is 123456.
好的找到了
Okay, found it.
太感谢你了
Thank you so much.
不客气
You're welcome.
工作人员确认快递信息避免拿错
The staff confirms the package details to avoid mix-ups.
李磊对吗
Li Lei, is that correct?
对是我
Yes, it's me.
快递是小盒子吗
Is the package a small box?
对很小的盒子
Yes, a very small box.
上面印着图案吗
Does it have a pattern printed on it?
对印着小花
Yes, small flowers.
好的确认无误
Alright, confirmed correctly.
客人询问快递是否需要签字确认
The guest asks if they need to sign for the package.
需要签字吗
Do I need to sign?
需要签个名字
Yes, please sign your name.
好的笔在哪里
Okay, where is the pen?
在这里给你
Here you are.
好的马上签
Okay, I'll sign right away.
不急慢慢签
Take your time, no rush.
签好了给你
Done, here you go.
好的谢谢配合
Alright, thank you for your cooperation.
客人拿到快递检查包装是否完好
The guest takes the package and checks if the packaging is intact.
我看看包装
Let me check the packaging.
好的你慢慢看
Sure, take your time.
包装有点皱
The packaging is a little wrinkled.
运输中可能碰的
It might have been bumped during delivery.
里面没坏吧
Is the inside okay?
应该没有放心
It should be fine, don't worry.
好的谢谢
Okay, thank you.
不客气有问题找我
You're welcome. Let me know if there's any problem.
客人拆开快递确认物品无误
The guest opens the package and confirms the item is correct.
拆开了没问题
It's open, everything is fine.
那就好没损坏
Great, no damage.
对和买的一样
Yes, it's the same as what I ordered.
那就放心了
That's a relief.
谢谢你们帮忙
Thanks for your help.
不客气应该的
You're welcome, it's my job.
麻烦你们啦
Sorry to trouble you.
不麻烦很高兴帮忙
No trouble at all, glad to help.
客人询问快递包装能否帮忙丢弃
The guest asks if the staff can help throw away the packaging.
包装能丢这吗
Can I throw the packaging here?
可以这边有垃圾桶
Yes, there's a trash can over here.
好的谢谢
OK, thank you
不客气扔这里就行
You're welcome. Just throw it in there.
我马上扔好
I'll throw it away right now.
好的不急
ok, no rush
扔好了谢谢
Done, thank you.
不客气小事一桩
You're welcome, it's nothing.
客人询问下次快递到了能否通知
The guest asks if they can be notified when the next package arrives.
下次快递到了说下
Please let me know when my next package arrives.
可以留个电话吧
Sure, could you leave a phone number?
好的,电话是138001380000
Okay, my number is 138001380000.
好的记下来了
Alright, I've written it down.
谢谢,麻烦你了
thank you, sorry to trouble you
不客气到了联系你
You're welcome. I'll contact you when it arrives.
好的太感谢了
Okay, thank you so much.
不客气
you are welcome
客人准备离开向工作人员表达感谢
The guest prepares to leave and thanks the staff.
我先走了
I'll be going now.
好的慢走
Alright, take care.
今天太谢谢你了
Thank you so much today.
不客气欢迎再来
You're welcome. Come again anytime.
下次收快递还找你
I'll come to you next time for packages.
好的随时等你
Okay, I'll be here waiting.
再见慢走哦
Goodbye, take care.