手机坏了怎么办？修手机常用中文对话 | 中文对话

客人kè rén到dào维修wéi xiū店diàn向xiàng工作人员gōng zuò rén yuán说明shuō míng来意lái yì

The customer arrived at the repair shop and explained their purpose.

你好nǐ hǎo

Hello.

你好nǐ hǎo有yǒu什么事shén me shì

Hello, how can I help you?

我wǒ手机shǒu jī坏了huài le

My phone is broken.

请问qǐng wèn你nǐ叫jiào什么shén me

What's your name, please?

我wǒ叫jiào张zhāng浩hào

My name is Zhang Hao.

好hǎo的de我wǒ帮bāng你nǐ看看kàn kan

Okay, I'll take a look for you.

谢谢xiè xie麻烦má fan你nǐ了le

Thanks for your trouble.

不客气bú kè qi稍等shāo děng下xià

You're welcome, please wait a moment.

工作人员gōng zuò rén yuán询问xún wèn手机shǒu jī具体jù tǐ损坏sǔn huài情况qíng kuàng

The staff asked about the specific damage to the phone.

手机shǒu jī哪里nǎ lǐ坏了huài le

What's wrong with the phone?

开kāi不了bù le机jī了le

It won't turn on.

充电chōng diàn有yǒu反应fǎn yìng吗ma

Does it react when you charge it?

没有méi yǒu没méi反应fǎn yìng

No, no reaction.

摔shuāi过guò或者huò zhě进水jìn shuǐ吗ma

Did you drop it or get it wet?

不bù小心xiǎo xīn摔shuāi地上dì shang了le

I accidentally dropped it on the ground.

好hǎo的de我wǒ检查jiǎn chá一下yī xià

Okay, I'll check it.

辛苦xīn kǔ你nǐ了le

Thanks for your hard work.

不客气bú kè qi应该的yīng gāi de

You're welcome, it's my job.

工作人员gōng zuò rén yuán初步chū bù检查jiǎn chá手机shǒu jī告知gào zhī大概dà gài问题wèn tí

The staff performed an initial check and informed the customer of the likely problem.

张zhāng浩hào你nǐ看kàn一下yī xià

Zhang Hao, take a look.

好hǎo的de怎么了zěn me le

Okay, what's up?

可能kě néng是shì电池diàn chí坏了huài le

The battery might be broken.

能néng修好xiū hǎo吗ma

Can it be fixed?

可以kě yǐ的de需要xū yào换huàn电池diàn chí

Yes, it needs a new battery.

好hǎo的de那nà就jiù换huàn

Okay, let's replace it then.

好hǎo的de我wǒ登记dēng jì一下yī xià

Alright, I'll register it.

谢谢xiè xie了le

Thanks.

客人kè rén询问xún wèn换huàn电池diàn chí的de价格jià gé和hé时间shí jiān

The customer asked about the price and time for a battery replacement.

换huàn电池diàn chí多少duō shǎo钱qián

How much does a battery replacement cost?

150块kuài

150 yuan.

需要xū yào多久duō jiǔ修好xiū hǎo

How long will it take to fix?

大概dà gài一个yī ge小时xiǎo shí

About an hour.

好hǎo的de我wǒ等一等děng yī děng

Okay, I'll wait.

好hǎo的de那边nà bian可以kě yǐ坐zuò

Alright, you can sit over there.

好hǎo的de谢谢xiè xie

Okay, thanks.

不客气bú kè qi，好hǎo了le叫jiào你nǐ

You're welcome, I'll call you when it's ready.

客人kè rén询问xún wèn是否shì fǒu有yǒu临时lín shí手机shǒu jī可kě用yòng

The customer asked if a temporary phone was available.

有yǒu临时lín shí手机shǒu jī吗ma

Do you have a temporary phone?

有的yǒu de给gěi你nǐ用yòng

Yes, here you go.

太tài感谢gǎn xiè你nǐ了le

Thank you so much.

不客气bú kè qi小心xiǎo xīn使用shǐ yòng

You're welcome, please use it carefully.

好hǎo的de我wǒ会huì的de

Okay, I will.

用完yòng wán还给huán gěi我wǒ就jiù行xíng

Just return it to me when you're done.

好hǎo的de没问题méi wèn tí

Okay, no problem.

嗯ń放心fàng xīn吧ba

Don't worry.

维修wéi xiū中途zhōng tú工作人员gōng zuò rén yuán告知gào zhī客人kè rén进度jìn dù

During the repair, the staff updated the customer on the progress.

张zhāng浩hào打扰dǎ rǎo一下yī xià

Zhang Hao, excuse me.

怎么了zěn me le修好xiū hǎo一半yī bàn了le

What's up? Is it half-fixed?

对duì正在zhèng zài换huàn电池diàn chí

Yes, I'm replacing the battery now.

好hǎo的de不bù着急zháo jí

Okay, no rush.

大概dà gài还hái要yào20分钟fēn zhōng

It'll take about 20 more minutes.

好hǎo的de我wǒ知道了zhī dào le

Okay, I understand.

辛苦xīn kǔ你nǐ再zài等一等děng yī děng

Thanks for waiting a bit longer.

没事méi shì应该的yīng gāi de 手机shǒu jī修好xiū hǎo工作人员gōng zuò rén yuán通知tōng zhī客人kè rén验收yàn shōu

No problem, it's fine.

张zhāng浩hào手机shǒu jī修好xiū hǎo了le

Zhang Hao, your phone is fixed.

好hǎo的de我wǒ来lái看看kàn kan

Okay, let me see.

你nǐ试shì试shì开机kāi jī看看kàn kan

Try turning it on.

好hǎo的de我wǒ试shì一下yī xià

Okay, I'll try.

嗯ń慢慢màn màn试shì

Take your time.

能néng开机kāi jī了le太好了tài hǎo le

It turns on! That's great.

那nà就jiù好hǎo没问题méi wèn tí了le

Good, no more problems then.

客人kè rén验收yàn shōu手机shǒu jī确认què rèn功能gōng néng正常zhèng cháng

The customer inspected the phone and confirmed all functions were normal.

我wǒ再zài试shì下xià其他qí tā功能gōng néng

I'll try other functions.

好hǎo的de你nǐ慢慢màn màn试shì

Okay, take your time testing.

拍照pāi zhào也yě能néng用yòng

The camera works too.

嗯ń都dōu给gěi你nǐ检查jiǎn chá过guò了le

Yes, I've checked everything for you.

充电chōng diàn也yě正常zhèng cháng

Charging is also normal.

对duì都dōu没问题méi wèn tí了le

Yes, everything is fine.

好hǎo的de非常fēi cháng满意mǎn yì

Okay, I'm very satisfied.

满意mǎn yì就jiù好hǎo

Glad you're satisfied.

客人kè rén归还guī huán临时lín shí手机shǒu jī支付zhī fù维修wéi xiū费用fèi yòng

The customer returned the temporary phone and paid the repair fee.

临时lín shí手机shǒu jī还给huán gěi你nǐ

Here's your temporary phone back.

好hǎo的de谢谢xiè xie配合pèi hé

Okay, thanks for your cooperation.

维修wéi xiū费fèi150块kuài

The repair fee is 150 yuan.

对duì没错méi cuò

Yes, that's right.

给gěi你nǐ现金xiàn jīn

Here's the cash.

好hǎo的de我wǒ找zhǎo你nǐ零líng

Okay, I'll get your change.

不用找bù yòng zhǎo了le谢谢xiè xie

No need for change, thanks.

太tài感谢gǎn xiè你nǐ了le

Thank you so much.